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CLASSES
COS
Code |
Name |
Description |
BA 0901
|
Customer Service |
Attract, satisfy, and retain loyal customers. |
BA 0902
|
Communication |
Get the results you want with every interaction. |
BA 0903
|
Attitude in the Workplace |
Maintain a positive attitude even under stress. |
BA 0904
|
Conflict Management |
Learn the causes of conflict and what strategies you can use for
resolving them. |
BA 0905
|
Decision Making and Problem Solving |
Use creative problem-solving techniques to exceed your goals. |
BA 0906
|
Ethics and Values |
Understand how values operate in the workplace. |
BA 0907
|
Managing Organizational Change |
Identify ways to effectively manage change and its influence on an
organization. |
BA 0908
|
Stress Management |
Reduce stress through proven techniques. |
BA 0909
|
Team Building |
Discover the secrets to successful teams. |
BA 0910
|
Time Management |
Reduce those time wasters, prioritize effectively, and know when to say
no. |
| BA 0986 |
It's Your Business |
Complete a business plan for a small business. |
| BA 0889 |
Making Your Money Work for You |
Successfully manage your personal and business
finances. |
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