Navigator
Resources for Students
Getting Started with Navigator
Navigator
The Navigator portal is your one-stop location for COS information. Navigator is where you register (go to the Student tab), check on the status of your classes and grades, access your COS student e-mail account, etc. You can customize the look of your portal to give you quick access to anything on the COS website and anywhere on the Internet. If you are having problem with access to your online course through Etudes, please see the Etudes Student Help page.Navigator Portal FAQs
How do I log in to the portal?
What if I don't know my User Name or Password?
Do I need to use a particular browser for Navigator to work properly?
How do I get rid of the security message that always pops up?
Can I use the e-mail icon at the top of the page to access my staff e-mail account?
Can I change my User Name?
Where can I get help?
Student e-mail FAQs
How do I get a COS e-mail account?
How do I start using my new e-mail account?
Do I need a student e-mail account?
How do I forward my COS e-mail to another e-mail address?
Can I log into my COS e-mail account without going through Navigator?
Can I change my e-mail address?
Where can I get help?
NAVIGATOR Registration FAQs
What are the steps involved in registering using Navigator for returning students?
Do I have to “Apply for Admission” before registering?
What are the steps involved in registering using Navigator for new students?
What if I get a “Registration Add Error” message?
How does the waitlist work?
How do I pay for my classes?
What are the days of the week abbreviations?
Where can I get help?
How do I log in to the portal?
Log in to the portal with your User Name and your 6-digit birthdate (mmddyy) as your initial Password. You will immediately be prompted to change your password and set two security questions. Once you have gone through this process, you will always be able to get your password if you have forgotten it by choosing "Forgot Password?" from the portal login screen.
If you have never been a student at COS, please go to the Navigator portal login page and select "Apply for Admission." Follow the process of applying, which should result in your being assigned a User Name for use in the portal.
Please be aware that you can NOT log in to this portal with your Student ID (S#). See the answer to the next question for how to find your User Name if you know your S#.
What if I don't know my User Name or Password?
E-mail Navigator Help for assistance or call (530) 938-5523.
*Please provide your full name , date of birth, and last 4 digits of your SSN (sent from an e-mail address COS has on record for you) and we will send your User Name and Password.
Do I need to use a particular browser for Navigator to work properly?
To log in and use the system effectively, you should be using the latest version of one of the following Internet browsers:
- Windows
Internet Explorer
FireFox
Safari - Macintosh
Firefox
Safari
If you are trying to log in to the system using another browser, you may experience difficulties.
How do I get rid of the security message that always pops up?
If you are being prompted to allow non-secure content, choose the option to allow it so you will be able to see items in the portal that are brought in from other sources. In Internet Explorer, if you would like to disable this prompt, go to Tools> InternetOptions> Security> Custom Level> Display and select Mixed Content:Enable.
Can I use the e-mail icon at the top of the page to access my staff e-mail account?
This icon is only for student e-mail accounts (in the format of username@ins.siskiyous.edu). To access siskiyous.edu e-mail addresses from within Navigator, use the "Employee E-mail Access" link on the Home tab. If you are not yet logged in to Navigator, you can get to your staff e-mail via the "Employee E-mail Access" link on the Navigator login page, http://www.siskiyous.edu/navigator/.
Can I change my User Name?
No. Your User Name is set when you first register for classes and the same User Name stays with you for as long as you are a student at College of the Siskiyous.
Where can I get help?
If you are having trouble logging in to the portal or finding what you need once you are logged in,
e-mail Navigator Help, or call (530) 938-5523. If you are having trouble with your student e-mail account, e-mail the Computer Lab, or call (530) 938-5324. If you are having trouble registering for classes, e-mail Navigator Help or call (530) 938-5500.
How do I get a COS e-mail account?
When you register for a class at COS, you will automatically be provided with an e-mail address, which will be available for use within 24 hours.
How do I start using my new e-mail account?
Once you log into Navigator, you will find an e-mail option
in the top right hand corner of the login page. Clicking on that link will open up your College of the Siskiyous e-mail account. From there you will find many new features including Microsoft Outlook, 7 Gb of storage on Microsoft Skydrive and much more. If you need further assistance with your student e-mail account, please e-mail the Computer Lab, or call us at (530) 938-5324.
Do I need a COS e-mail account?
Yes. Your ins.siskiyous.edu e-mail account will be the main way your instructors and the College will communicate with you while you are a student at COS. In addition to being used by your instructors when needed, COS may send out important information to this address regarding registration, financial aid, and other information that pertains to your student status at the College. If you have a different e-mail address you already use as your primary e-mail, see the instructions below to set up your new e-mail to forward to your primary.
How do I forward my COS e-mail to another e-mail address?
Log in to your student e-mail account and click on "Options" in the top right-hand corner. Choose "See all options...." Choose "Forward your e-mail." In the bottom field under "Forwarding" enter your preferred e-mail address. Click on "Start Forwarding."
Please remember that your ins.siskiyous.edu account provided by College of the Siskiyous is the account to which we will be sending all student correspondence. It will be your responsibility to maintain both accounts should there be any changes in the future.
Can I log into my COS e-mail account without going through Navigator?
Yes, you can access it directly by going to http://www.outlook.com. Then follow these instructions:
- Log in with your COS student e-mail address and password.
- If you don't know your password, click on "Can't access your account?"
- Then select "I forgot my password" and click on "Reset your password."
- Ask to reset your password based on "Security question" and step through the process of answering the security question and setting a new password. You can also reset by having a text message sent to your phone.
- If this is not successful, you can also try "I can't use any of these options." Fill out the questionnaire so someone can assist you.
- If you need your Outlook password reset, please be sure to provide an e-mail address that you currently can access, like your Gmail or YahooMail account.
- If you need further assistance, e-mail the Computer Lab, or call us at (530) 938-5324.
Can I change my e-mail address?
No. Your e-mail address is set when you first register for classes and the same e-mail address stays with you for as long as you are a student at College of the Siskiyous.
Where can I get help?
If you are having trouble with your student e-mail account, please e-mail the Computer Lab, or call us at (530) 938-5324.
What are the steps involved in registering using Navigator for returning students?
- Go to the Navigator Portal by clicking on the Navigator logo on the College's main web page or the link at the top left on this page.
- Log in to the portal with your User Name and Password (see portal FAQs for assistance)
- Go to the Student tab
- Select Look Up Classes / Register Online on the Registration Tools channel
- Select the Term in which you want to register
- Conduct a Class Search for the classes you want
- Check the box next to the class you want to take and click on Register or click Add to Worksheet. To keep adding classes, scroll to the bottom of the page and enter the 4-digit CRNs in the boxes then Submit Changes
- Check your current schedule for accuracy and proceed to Pay Fees at the bottom of the page
- Review the fees you owe and note the total amount. Select Credit Card Payment at the bottom of the page, complete the BOGW form, or submit a Financial Aid Application
- Be sure to use the Back to Student Tab to return to the portal, NOT the browser Back button
Do I have to Apply for Admission before registering?
Yes. If you have not attended COS before, you will need to Apply for Admission. See instructions for new students below.
What are the steps involved in registering using Navigator for new students?
- Go to the Navigator Portal by clicking on the Navigator logo on the College's main web page or the link at the top left on this page.
- Select Apply for Admission, only if you have NEVER attended COS. If you have attended in the past, but cannot log in with the instructions above, e-mail Navigator Help.
- Be sure to fill out the forms completely. Do not skip questions or sections.
- Create a Login ID and PIN in case you can't complete the process in one sitting and need to return to it. After you have successfully completed the Application process, you will NOT NEED this login information again.
- Be sure you include an e-mail address where we can reach you. This is where we will send your User Name for Navigator access. Please be aware, however, that once you have received your User Name, the College will communicate with you through your new COS student e-mail address. This address is in the format of username@ins.siskiyous.edu. If you will not be checking this address regularly, please be sure you have gone into this account and forwarded this address to one you will read regularly. See information about COS student e-mail and forwarding your e-mail above.
- If you have completed the process successfully, you will see your Student ID (in the format of S000xxxxx) on the screen. Please make note of it and keep it secure. This will be your ID for the duration of your time at COS.
- Your User Name will be sent to you via the e-mail address you have given us within 24 business hours. Please be sure you have waited this length of time before contacting us. If it doesn't arrive, please call Enrollment Services at (530) 928-5500.
- Occasionally, if the system cannot identify that you are creating a new record, you will not get a Student ID at the end of the application process, but instead, an error message that will let you know who to call to resolve the issue. Call the College to have your account created.
- When you have successfully received your User Name and logged in to Navigator, follow the instructions above (for returning students) to register for classes.
What if I get a “Registration Add Error” message?
Prerequisite and Test Score error – The class you have checked for registration has a prerequisite requirement which must be approved by Counseling and Support Services. Please contact Counseling and Support Services at (530) 938-5353.
Repeat exceeds 0 for satisfactory grade count – Most classes at COS may only be taken one time. Some classes are repeatable; these are noted in the COS Catalog. This repeat message means that you have taken the class the maximum number of times allowed. If you feel this is an error, please contact Counseling and Support Services at (530) 938-5353.
Time conflict with CRN XXXX – This means the new class that you have requested to add is conflicting (in whole or in part) with at least one of the classes already on your schedule. Check the days and times of your classes for the conflict. At this time, you will only be able to register for one of the conflicting classes online. If there is an overlap, you must complete an Overlapping Classes Permit that must be signed by both instructors and the appropriate Area Dean then submitted to the Enrollment Services Office to register for the overlapping class. The Overlapping Classes Permit and Add/Drop form are available in the Forms for Students area of the COS website.
You may NOT add or drop classes due to holds on your record – You may view your holds by selecting View Holds from the Student Records menu. The typical holds are for:
Payment – If you owe more than $50, you will need to pay the fees in order to register for classes (or add/drop classes)
Dismissal – If you are on Academic or Progress Dismissal, you will need to meet with a counselor
How does the waitlist work?
See the
Waitlist Procedure page for further information on waitlists.
How do I pay for my classes?
You may pay for classes by credit card, debit card, cash, check, or if you qualify, by Financial Aid or the Board of Governors Fee Waiver (BOGW). The online system allows you to pay by credit card, debit card or by completing and submitting a BOGW form. If you qualify for BOGW, it will be posted to your account within one week.
What are the days of the week abbreviations?
U = Sunday
M = Monday
T = Tuesday
W = Wednesday
R = Thursday
F = Friday
S = Saturday
Where can I get help?
If you are having trouble logging into Navigator either e-mail Navigator Help or call (530) 938-5523
Please Note: When e-mailing Navigator Help include your name, date of birth, and last 4 digits of your SSN and we will send your User Name and password.
If you are having trouble registering for classes, e-mail Navigator Help or call (530) 938-5500.