Etudes Student Help


EtudesAre you a returning Etudes student? Are you still seeing the tabs for last semester's classes and you'd like to clean up your page? See Etudes' page on customizing your tabs to help with this.

Orientation to Online Learning - EDUC 0890

Are you a new online student? Take the 1/2 unit Orientation to Online Learning course, starting January 17, 2012 to learn how to use Etudes, our online course management system.

Login Instructions

Go to the Etudes Portal, https://myetudes.org/, and log in using your user ID and password per the instructions below. Please be aware that a few of our online courses are not taught through Etudes. See the current list of Online Courses and click on the link for your class for more information. Also check the start date for your class to be sure you are not trying to log in before your course begins.

Your Etudes User ID will be:

  • the first 2 letters of your first name +
  • the first 2 letters of your last name +
  • the last 5 digits of your Student ID Number

Please be sure to use lower case.

EXAMPLE:  John Smith's Etudes User ID would be josm12345 (if his Student ID number was S00012345)

Your password will be:

  • Month and Day of birth in the school records, represented by 2  characters each (mmdd)
  • EXAMPLE: Birthday is April 11th, 1982 (04 / 11 / 82)
  • Password = 0411

You can also find your Etudes login ID in Navigator. Go to the Home tab and it is the first link in the Etudes channel.

If you are having trouble logging in to the new Navigator portal, please see the Getting Started with Navigator FAQ page.

Getting Assistance

If you experience any difficulty accessing your new Etudes account, contact: 

COS Etudes Support
(530) 938-5515 (Mon - Friday, 8:00 am - 5:00 pm)
E-mail COS Etudes Help

You can also visit the Student Help page at Etudes, http://etudes.org/student-help.htm

To add your e-mail address and/or change your password in Etudes, go to My Workspace and click on Account. Scroll down to click on the Modify Details button. If you change your password, make sure you write it down or use one you won't forget. Once you have logged in successfully, you will see at least two tabs at the top of your screen. Click on the course tab to enter your classroom. If you have registered for more than 4 courses, click on the - more - drop down box at the far right. If you do not see your course tab, either the instructor has not opened the class yet, or you are not on the course roster. Contact your instructor and let him/her know that you cannot see the course tabs.



Etudes

To reorder your course tabs, click on Preferences in My Workspace, and then on Customize Tabs.

Login Problems

If you are seeing an error message when you try to log in, either you are entering your user id incorrectly or entering the wrong password.
Invalid Login
If you are a brand-new Etudes user:
  • Your account may not have been created yet, wait until the following morning after you have registered for the course
  • Course rosters may not have been loaded yet for an upcoming semester. This is generally done shortly before the class begins.
  • Make sure you are using the intials for your COS registration name (William or Bill?) You can double-check your Etudes login ID in Navigator. Go to the Home tab and it is the first link in the Etudes channel.
  • Make sure you have included the last five digits of your Student ID Number.
  • Contact your instructor and let him/her know that you are having problems and what steps you have taken.
If you have logged into Etudes before, and are getting the error screen, you probably changed your password and are trying to log in with the old one.  To have your password reset:
  • click on the Reset Password link on the Portal and enter your e-mail address. This will send a new password to you immediately - check your bulk or spam folder if you don't see it in your Inbox.
  • If your e-mail address is not in the system, click on Login Help and then the 5th bullet under Login and Other Help: Request to have your account updated if you do not have an e-mail address in the system OR it's an old/duplicate one.
    You can then fill out the form and ask for a password reset as well.  This e-mail response may take up to 24 hours.
  • Contact your instructor and let him/her know that you are having problems and what steps you have taken.
  • If all else fails, e-mail Etudes Help or call (530) 938-5515 (Mon - Friday, 8:00 am - 5:00 pm).

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