HOLD
To put a call on hold while you answer another call or perform another task, press Hold.  To return to the call, press line button (call appearance) where the light is blinking.

To answer a new call while active on another,

1. Press Hold (first call is put on hold).

2. Press the call appearance of the incoming call (this will connect you to the incoming call)

3. Press the call appearance of the held call to return to the held call.

If you don't need to put the first person on hold, but just want to hang up that call, press the call appearance of the second call to answer it and the first call will drop.

TRANSFER
To send the present call to another extension,

1. Press Transfer (Current call is put on hold). 

2. Dial the extension to which the call is to be transferred. 

3. (Optional) Remain on the line and announce the call.  

4. Press Transfer again (Call is sent  to the dialed extension or number).

5. Hang up.

 

CONFERENCE
To add another party to a call (for a total of six parties),

1. Press Conference (Current call is put on hold). 

2. Dial the extension or outside number of the new party and wait for an answer. 

3. When you want to add the new person, press Conf again (All parties are now connected). 

4. Repeat Steps 1 through 3 for additional conference connections.

To add a call you have put on hold to another call you are connected to,

1. Press Conference.  

2. Press the call appearance button of the call on hold (first call).

3. Press Conference again (All parties are now connected).

CALL PARK
To park a call for pickup elsewhere,

1. Press Transfer

2. Dial the Call Park code (*6)

3. Press Transfer

4. Hang up.

To retrieve, dial the Answer Back code (#6) and the extension where the call is parked (the phone extension from which the call originated).

CALL FORWARDING
To forward incoming calls to another extension,

1. Dial the Call Forwarding code (*2).

2. Dial extension where calls are to be forwarded

3. Hang up.

To cancel call forwarding,

1. Dial Call Forwarding Cancel code ( #2)

2. Hang up.

CALL PICKUP
To pickup another line ringing within your call pickup group,

Dial Call Pickup code (*7) or press the CallPkup button if your phone is programmed with one.

LAST NUMBER DIALED
To redial, press Redial button.

SEND ALL CALLS
To send calls more quickly to voice mail, dial Send All Calls code (*3) and hang up or press the SndAllCll button if you have one.  Use this when you are on vacation or do not want to be disturbed.  Callers to your number will not have to wait through several rings before voicemail picks up. When this is activated, you will see the light come on if you have a SndAllCll button.  When in this mode you may hear a "half-ring" when a call is coming in, but will probably not be able to pick it up before the call goes to voice mail.
To cancel and return calls to normal mode, dial Send Calls Cancel code (#3) and hang up or toggle the SndAllCll button off.

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