To initiate your voice mailbox

1. Call the voicemail system number, x5999 on campus and 938-5999 off campus.

2. If the general "Welcome to the College..." message answers, press #.  If you hear another voicemail user's name announced, press *.

3. Enter your mailbox number.

4. Enter the temporary password (Call Technology Services at x5222 if you don't have this).

5. Follow the tutorial prompts to change your password, record your name, and record a personal greeting.

6. Press * to exit voice mail.

 

To access your voice mailbox

1. Call the voicemail system number, x5999 on campus and 938-5999 off campus.

2a. If at your own phone, your name will announce.  Enter your password.

2b. If at another phone with a mailbox, press *.   Enter your mailbox number.  Enter your password.

2c. If at another phone without a mailbox, press #.   Enter your mailbox number.  Enter your password.

 

From the main menu:

To listen to new messages, press 11

To send a message, press 2

To change your password, press 421

To add time and date to messages, press 4241

To turn off time and date, press 4242

To change your greeting or re-record your name, press 43

To change your prompt level (to make spoken explanations more detailed or briefer), press 423

To leave an extended absence greeting, press 43 and listen to the prompt
To transfer to another extension (without hanging up), press 5 (Restart).

Printed flowchart of voicemail options.

When listening to messages:

To erase a message, press 7 after the message is finished or press 337 to move to end of message and erase.

To repeat last ~10 seconds of message, press 1

To repeat entire message, press 11

To move forward ~10 seconds in message, press 3

To move to end of message, press 33

To move rapidly through several messages, press # after listening to as much of the message as you need before moving to the next message.  This will not erase messages, just allows you to quickly hear an overview of several messages.

If you do not need to listen to someone's entire greeting, press # to skip the rest of the greeting and leave a message.

I will add to this document as I come across voice mail functions that you may find useful.  Please feel free to let me know if there are items you'd like added to this list or if you need help with some aspect of voice mail.  I can be reached at x5881 or e-mail Nancy Shepard.

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