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mySiskiyous Support

Once you have applied for admission to College of the Siskiyous through OpenCCC (a California Community College application management system) and received your student ID and mySiskiyous user name, the mySkiskiyous portal is your one-stop location for COS student information.

mySiskiyous is where you can:

  • Register for classes (click on Registration tab, then Search for Classes)
  • Check the status of your classes and grades (click on Academic tab, then My Schedule icon)
  • Access your student email account (click on Campus Life and scroll down to Technology, Activate Email)
  • Access your transcripts (click on Academic tab, scroll down to Transcripts)
  • And more...

For more information about the application process, please see the CCC Apply page.

Logging into mySiskiyous for the First Time:

  1. Click mySiskiyous in the navigation bar at the top of the COS homepage, or go to my.siskiyous.edu. This will take you to a Microsoft sign-in page.
  2. Enter your COS email address, found in your COS welcome letter. If you cannot find your email address, contact the Student Help Desk using the information below.
  3. Click Next, then enter your password, also found in your COS welcome letter.
  4. The first time you log into your account, it will force you to change your password. Your new password must contain characters from at least three categories (uppercase letter, lowercase letter, number, special character), and cannot contain your first or last name or the word "eagles".
  5. Once you have changed your password, you will be required to set an authentication method. You can choose to download and set up the Microsoft Authenticator app on your phone, or you can click "I want to set up a different method" and set a method consisting of answering security questions or receiving a code via alternate email, a text message, or a phone call.

If you have followed these instructions and are still unable to access your account, please contact the Student Help Desk with your name, contact information, and either your student ID number or your date of birth and the last four digits of your social security number.

Frequently Asked Questions (FAQs)

Yes. If you have not attended COS before, you will need to create an OpenCCC account and Apply for Admission to COS through OpenCCC. Once you have completed your application, you will receive your COS Student ID number, as well as your user name for logging into mySiskiyous. If you need assistance with the application process, contact the Student Help Desk.
Email: studenthelpdesk@siskiyous.edu
Phone: (530) 938-5523

To log in and use the mySiskiyous portal effectively, you should be using the latest version of one of the following Internet browsers:

Windows

  • Microsoft Edge
  • Chrome
  • Firefox
  • Safari

Macintosh

  • Safari
  • Chrome
  • Firefox

If you are trying to log in to the mySiskiyous portal using another browser, you may experience difficulties.

No. Your user name is set when you first apply for admissions, and remains a permanent part of your student record at College of the Siskiyous. You can, however, change your personal information with COS (name, address, phone, etc.) with a Change of Information Request form.

Click on the ADD/DROP button on the Registration page in mySiskiyous.

  • Select the term or terms you would like to register for and click on "Submit."
  • You may be presented with a "Pre-registration Check" form each semester you wish to register.
  • Once you have completed the Pre-registration form, the "Add or Drop Classes/Add Classes Worksheet" page will open. Complete the form and click on "Submit Changes."
  • Conduct a Class Search for the classes you want by clicking on the "Class Search" button, or enter the CRN (Course Registration Number).
  • Check the box next to the class you want to take and click on Register or click Add to Worksheet. To keep adding classes, scroll to the bottom of the page and enter the 4-digit CRNs in the boxes then Submit Changes.
  • If a class has already started, you will be taken to a Registration Add Authorization Code page. Next to the box labeled INCOMPLETE, you must enter a four-digit code that you have to get from the instructor. After entering the code, click the Validate button, then Submit Changes, at which point you should see your current schedule.
  • Check your current schedule for accuracy and proceed to Pay Fees at the bottom of the page.
  • Review the fees you owe and write down the total amount. Select Credit Card Payment at the bottom of the page.
  • Enter the total amount due in the "Tuition and Fees payment" page (without $ sign) and submit.
  • You will be taken to a "TouchNet" payment page. Enter your credit card number and click "Continue."
  • Enter your name as it appears on your credit card, the expiration date and security code on the back of the card. Then enter the credit card billing address and click on "Continue."
  • Review the transaction details for accuracy, then click on "Submit Payment" or "Change" to edit.
  • Print a copy of the receipt for your records.

If you are having trouble with any other registration function, email registration@siskiyous.edu or call (530) 938-5500.

The steps to check your Financial Aid status are:

  1. Log onto the mySiskiyous portal with your user ID and password.
  2. Chose "Billing and Financial Aid".
  3. For general financial aid information use the links in the middle of the page under "Financial Aid".
  4. To see what documents have been completed and if any additional documents are needed to complete your financial aid file, review "Financial Aid Requirements" to the right of the screen. Red flags indicate documents still needed. Green checkmarks indicate document(s) have been received.
  5. Once requirements are all green checkmarks, your financial aid file is complete. You will then receive an email from the Financial Aid Office telling you to view your financial aid awards by logging into your mySiskiyous portal.
  6. To view your award letter choose the Financial Aid Awards link located on "Billing and Financial Aid".
  7. Choose the aid year that you are currently attending.
  8. Choose the "Award Overview" tab which will allow you to view the financial aid awards you will receive during the academic year and is located towards the bottom of the page.
  9. You can also view the financial aid disbursements dates, Federal loan information, Federal Work Student information, and your estimated Cost of Attendance.

If you have any questions please contact the Financial Aid Office at (530) 938-5209 or email us at financialaid@siskiyous.edu.

Prerequisite and Test Score error – The class you have checked for registration has a prerequisite requirement which must be approved by Counseling and Student Support Programs. Please contact Counseling and Student Support Programs at (530) 938-5353.

Repeat exceeds 0 for satisfactory grade count – Most classes at COS may only be taken one time. Some classes are repeatable; these are noted in the COS Catalog. This repeat message means that you have taken the class the maximum number of times allowed. If you feel this is an error, please contact Counseling and Student Support Programs at (530) 938-5353.

Time conflict with CRN XXXX – This means the new class that you have requested to add is conflicting (in whole or in part) with at least one of the classes already on your schedule. Check the days and times of your classes for the conflict. At this time, you will only be able to register for one of the conflicting classes online. If there is an overlap, you must complete an Overlapping Classes Permit that must be signed by both instructors and the appropriate Area Dean then submitted to the Admissions and Records Office to register for the overlapping class. The Overlapping Classes Permit and Add/Drop forms are available in the Admissions and Records - Forms area of the COS website.

You may NOT add or drop classes due to holds on your record – You may view your holds by selecting View Holds from the Student Records menu. The typical holds are for:

  • Payment – If you owe more than $50, you will need to pay the fees in order to register for classes (or add/drop classes).
  • Dismissal – If you are on Academic or Progress Dismissal, you will need to meet with a counselor.

See the Waitlist Procedure page for further information on waitlists.

U = Sunday
M = Monday
T = Tuesday
W = Wednesday
R = Thursday
F = Friday
S = Saturday

If you are having trouble logging in to mySiskiyous, email studenthelpdesk@siskiyous.edu from an email address COS has on record for you. Be sure to include your full name, date of birth, and last 4 digits of your SSN (or Student ID, if you prefer). You may also call the Student Help Desk at (530) 938-5523.


Contact Student Help Desk

Summer Session 2021 Hours:

Monday: 9:00 am - 3:00 pm
Tuesday: 9:00 am - 3:00 pm
Wednesday: 9:00 am - 3:00 pm
Thursday: 9:00 am - 3:00 pm
Friday: 9:00 am - 1:00 pm

Email: studenthelpdesk@siskiyous.edu
Phone: (530) 938-5523